Frequently Asked Questions

Frequently Asked Questions about Selling Your Items Online

Q: What if the offer isn’t high enough?
A: We give our best price right up front. If the price isn’t right for you we will send back your items with no charge to you.
Q: What are your payment methods?
A: You can accept payment through check, direct deposit to your bank, or PayPal.
Q: How can I be sure my items will arrive safely?
A: We use insurance through our shipping partners to guarantee the safety of your items, and if anything were to happen along route, insurance would cover it and you would be reimbursed.
Q: What things do you buy?
A: Here is a list of the basic things we buy with a link to a more in depth list at the end. Solid gold jewelry, coins and bars; Sterling silver jewelry, flatware and tea sets. Older coins (typically nothing past 1964). Diamonds and other stones within jewelry. Platinum and palladium jewelry and dental alloys. Select watches and currency. A full list is here.
Q: What do you not buy?
A: We do not buy anything silver or gold PLATED as the amount of precious metals is more expensive to get off than its worth. We also do not buy any: electronics, musical instruments, designer clothing or catalytic converters. A full list is here.
Q: Do you do loans? Can I buy my things back?
A: No we do not do loans and any sales are final and we do not sell items back, make sure anything you agree to sell you are comfortable parting with.